Last updated: 2026-06-26
When you contact us via WhatsApp, phone, email, or visit, we may collect: name, phone number, email, device serial number, repair details, and payment information. Only what's necessary to provide our service.
To diagnose and repair your device, communicate updates (often on WhatsApp), process payments, honour warranties, and improve our services. We do not sell or share your data with third parties for marketing.
During repair, our technicians may need to access your device. We never access personal files, photos, emails, or accounts unless required for the specific repair (e.g., data recovery). We recommend backing up data before any repair.
When you message us on WhatsApp, we use that platform to communicate. WhatsApp's own privacy policy also applies. We don't share your conversations.
We use industry-standard security to protect your information. Customer records are stored securely and accessed only by authorized staff.
You can request access, correction, or deletion of your data anytime by emailing hello@indoretechguru.com.
Questions about this policy? Email hello@indoretechguru.com or WhatsApp +91 90098 48418.